Privacy Policy

Born Agency Pty Ltd

Last updated: March 2026

Born Agency Pty Ltd (“Born”, “we”, “our” or “us”) respects your privacy and is committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, engage our services, or interact with us.

1. What information we collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Company name

• Job title

• Project or enquiry details

• Any other information you submit via forms, email or other communication

We may also automatically collect certain information when you use our website, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Referral source

• Cookies and analytics data

2. How we use your information

We use your information to:

• Respond to enquiries and communicate with you

• Provide creative, strategic and digital services

• Prepare proposals and manage client relationships

• Improve our website, services and user experience

• Send marketing communications (where permitted)

• Meet legal and regulatory obligations

We only use personal information where it is reasonably necessary for our business activities.

3.  Marketing communications

From time to time, we may send you updates about Born, our work, insights or events.

You can opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

4. Cookies and analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site.

We may use third-party services such as:

• Google Analytics

• Meta Pixel

• Marketing automation or CRM platforms

These tools help us analyse traffic, improve performance and deliver relevant communications.

You can adjust your browser settings to refuse cookies if you prefer.

5. Disclosure of information

We may share personal information with trusted third-party service providers who help us operate our business, including:

• IT and hosting providers

• Analytics and marketing platforms

• Professional advisers

• Production partners or contractors where required for project delivery

We do not sell personal information.

We may disclose information if required by law or to protect our legal rights.

6. Data storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored on secure servers located in Australia or overseas using reputable cloud providers.

While we take security seriously, no online system can be guaranteed completely secure.

7. Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.

To do so, please contact us using the details below.

8. Third-party websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Born Agency Pty Ltd
info@bornagency.com